Effective Date: November 6, 2023
RISE Learning Solutions (the “Company”) respects the privacy concerns of the users of its website, lorraineklee.com and the services provided therein (the “Website”) and are committed to maintaining the trust and confidence of our visitors to our website. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
Use of Information Summary: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Website. However, certain non-personal information is recorded by the standard operation of our internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Website’s mailing lists, downloads, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by us only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Website. We may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings. We do not store any credit card information received in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
1. Who We Are
RISE Learning Solutions was founded by Lorraine K. Lee, a top-rated virtual keynote speaker and instructor, providing instructional and informative (paid and free) courses and resources on this domain. Our website address is: https://www.lorraineklee.com.
2. Data Controller
The entity responsible for the processing of your personal information is:
Lorraine K. Lee
2041 East St, PMB 327, Concord, California 94520, USA
lorraineklee.com is committed to protecting your personal information in accordance with state and federal privacy laws in the United States, as applicable, and to being transparent about the ways in which we handle your personal information.
If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided above. Our designated Privacy Officer will assist you with any inquiries or concerns regarding your personal data.
3. Information We Collect
We only collect information about you if we have a reason to do so—for example, to provide our services, to communicate with you, or to make our services better.
We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. Here’s the information that we collect.
Information You Provide to Us
It might be your e-mail address, name, billing address, home address, etc. – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example:
- Name and Contact Details
- Email Address
- Location Information
- Website Usage Preferences
Automatically Collected Information
We automatically collect certain information about you and the device with which you access lorraineklee.com. For example, when you visit lorraineklee.com, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using lorraineklee.com, such as links clicked.
Information from Cookies
We may use cookies to store and retrieve information about your browsing habits on lorraineklee.com.
Information from Other Sources
We might receive information about you from other sources, such as social media platforms, when you interact with us on those platforms.
4. How Your Information Is Used
We use the information collected in the following ways:
- To operate and maintain the website;
- To identify you as a user of the website, and customize lorraineklee.com for you;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments/inquiries;
- To provide you with user support;
- To track and measure advertising on the Website;
- To protect, investigate, and deter against unauthorized or illegal activity.
Who has access to your information?
We do not rent or sell your personal contact information to third parties to use for their own marketing purposes. We may share information in the following ways:
- We may need access to your information to process your speaker requests or suggest additional speaker services that may be of interest to you. This includes:
- Access to information regarding your use of our Website, including information automatically collected as a result of you using our Website or information provided by you on our Website, for marketing purposes;
- Access to any financial information you provide so that your payments can be processed, for billing purposes by finance professionals;
- Access to the exact services you requested for delivering contractual obligations by associates in the contract department;
- Access to information regarding your use of the Website and purchase information, for sales purposes, so you can be alerted on additional services in which you might have an interest.
5. Lawful Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
6. How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
7. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. Your Rights
Under GDPR, you have various rights in relation to your personal data. These include the right to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to processing of your personal data;
- Request restriction of processing your personal data;
- Request transfer of your personal data;
- Right to withdraw consent.
If you wish to exercise any of these rights, please contact us using the details at the top of this policy.
Location Specific Compliance
Lorraine K. Lee complies with the California Consumer Privacy Act (CCPA).
California Residents
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted data that you publicly post. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a “residents” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and,
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer’s sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
9. Security of Your Personal Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Your Acceptance of These Terms:
By using the Website, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree to this policy, please do not use the Website. This Privacy Policy may be revised from time to time. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.
12. Contact Information
For any questions or concerns regarding your privacy, you may contact us using the following details:
Email contact@lorraineklee.com
Address: 2041 East St, PMB 327, Concord, California 94520, USA